Privacy Policy
Last updated: 1/17/2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and email address
- Restaurant or business information
- Payment and billing information
- Account preferences and settings
Usage Information
- Label generation data (product names, dates, allergens)
- Print job history and preferences
- Service usage patterns and analytics
- Device and browser information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage and trends
- Detect, investigate, and prevent security incidents
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our service (e.g., payment processors, hosting providers)
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or transfer of assets
- Consent: With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Portability of your data
- Objection to certain processing activities
- Withdrawal of consent where applicable
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our service integrates with third-party services including:
- Supabase: For authentication and database services
- Stripe: For payment processing
- PrintNode: For printing services
- Vercel: For hosting and analytics
These services have their own privacy policies, which we encourage you to review.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@printenplace.com
Address: [Your Business Address]